Accuracy & Accountability

Corrections Policy

Learn how SoftlyStudios handles factual errors, outdated product information and feedback about our published content.

Last Updated: October 23, 2026

At SoftlyStudios, we aim to publish skincare information that is useful, clear and accurate.

Mistakes and outdated details can occur. This policy explains how we aim to investigate credible reports and make appropriate corrections.

1. Our Commitment to Accuracy

We believe visitors should be able to understand the information used in skincare articles, product descriptions and recommendations.

When we identify a meaningful factual error, we aim to review the relevant information and correct it where appropriate.

We also aim to distinguish factual corrections from changes in opinion or editorial presentation.

2. What This Policy Covers

Corrections may relate to:

  • Skincare educational articles and guides.
  • Ingredient descriptions and explanations.
  • Product specifications, formulations and intended uses.
  • Product comparisons and recommendations.
  • Retailer links, prices and availability details.
  • Website tools and informational recommendations.
  • Legal, policy and informational pages.

3. How to Report an Error

If you believe something on SoftlyStudios is inaccurate or outdated, please contact us.

To help us investigate, include as much of the following as possible:

  • The URL of the affected page.
  • The statement or detail you believe is incorrect.
  • A brief explanation of the concern.
  • A relevant source or supporting reference, if available.

You can email us at hello.softlystudios@gmail.com .

4. Our Review Process

When we receive a credible correction request, we aim to:

  • Identify the content and claim in question.
  • Review the available supporting information.
  • Compare the claim with relevant, reasonably reliable sources.
  • Determine whether a correction, clarification or removal is appropriate.
  • Update the content when a change is warranted.

Some issues may require additional research or clarification before a decision can be made.

5. Types of Corrections

Minor Edits

Spelling, formatting, grammar and other small changes that do not materially alter the meaning may be made without a separate correction notice.

Factual Corrections

Incorrect statements, inaccurate ingredient information or misleading product details may be corrected when verified.

Clarifications

We may revise wording when technically accurate information could still create a misleading impression.

Removal of Content

Content may be removed when it cannot be adequately supported, is materially misleading or is no longer appropriate.

6. Correction Notices & Transparency

For significant factual corrections, we may add a visible note or update the page's revision date.

Minor formatting or typographical changes may not receive individual notices.

Our approach: We aim to make meaningful corrections without silently preserving information known to be materially inaccurate.

7. Product Information & Retailer Details

Skincare brands may reformulate products, change packaging or revise ingredient lists.

Retailers may also change prices, availability, shipping conditions and product descriptions.

We may update product information when relevant changes become known.

Visitors should verify the current product label and retailer listing before purchasing.

8. Interactive Tools & Recommendations

SoftlyStudios may provide features such as the Product Analyzer, Routine Builder, Beauty Passport and product comparisons.

These tools may rely on stored product information, user inputs and informational rules.

If an underlying product detail is incorrect, related suggestions may also be affected.

We welcome reports of apparent tool errors or inaccurate product data.

9. Review Timelines

We aim to review correction reports within a reasonable period based on their nature and urgency.

Potentially misleading safety-related information may require more urgent attention.

We cannot guarantee a fixed response or resolution time for every report.

10. Differences of Opinion

Not every disagreement indicates a factual error.

Skincare research may be incomplete, evolving or subject to different interpretations.

We aim to consider reasonable feedback while distinguishing evidence-based corrections from personal preferences or differences of opinion.

11. Updates to This Policy

We may revise this Corrections Policy as our editorial practices, website features or review procedures evolve.

Updates will be reflected on this page with a revised Last Updated date.

12. Contact SoftlyStudios

To report an error, suggest a clarification or ask about our corrections process, please contact:

Email: hello.softlystudios@gmail.com

Please include the relevant page link so we can locate the content easily.

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